Delete your Visual Grocery data or account

Visual Grocery data and account deletion

Visual Grocery lets you delete specific app data or delete your full account and request removal of associated personal data. You can do this in the app or by email if you cannot access the app.

This page can be used as both the Delete data URL and the Delete account URL for Visual Grocery. Visual Grocery is the app and developer responsible for this deletion process.

Delete specific data

You can delete specific data in the Visual Grocery app without deleting your entire account.

In the app

• Delete shopping lists you no longer need.
• Delete saved grocery items from your personal catalog.
• Delete grocery categories you created.
• Remove images connected to deleted items or categories where applicable.

Request specific data deletion by email

If you cannot access the app or want help deleting specific data, send us an email.

• Email: info@visualgrocery.com
• Subject: Delete my data
• Include the account email address you used to register or sign in with Google or Apple.
• Tell us what you want deleted, such as shopping lists, saved items, categories, or related images.

Delete account

Deleting your account removes your Visual Grocery profile and personal data tied to that account.

Android

1. Open Visual Grocery.
2. Open the side menu, then select Profile.
3. Tap the three-dot menu in the top right.
4. Select Delete user account.
5. Confirm in the dialog.

iPhone / iPad (iOS)

1. Open Visual Grocery.
2. Open Profile.
3. Tap the three-dot menu in the top right.
4. Select Delete user account.
5. Confirm.

After confirmation, the app signs you out and creates a new guest (anonymous) profile so you can continue using Visual Grocery without signing in.

Request account deletion by email

If you cannot access the app or need complete account removal from our servers, send a deletion request by email.

• Email: info@visualgrocery.com
• Subject: Delete account
• Include the account email address you used to register or sign in with Google or Apple.

What data is deleted

When you delete specific data or when we process your deletion request, the selected data is deleted or marked for deletion where applicable. When your full account is deleted, this can include:

• Account and profile data, including name, email, and profile photo.
• Your sign-in account, including accounts created with email, Google, Apple, or guest access.
• Your personal grocery categories and saved grocery items.
• Shopping lists that you own and personal list data tied to your account.
• Images connected to your account, including profile photos, category images, and item images.

What may be retained

Some information may be retained when it is not solely tied to your account or when retention is required for operational, diagnostic, or backup purposes:

• Entries in shared shopping lists created by other users, because those lists may contain data belonging to other participants.
• Feedback you send in the app may be kept to help us answer support requests and improve Visual Grocery.
• Aggregated analytics and crash reports that do not directly identify you, kept according to standard service retention periods.
• Backup copies until the applicable backup cycle is completed, if backups apply.

Processing time

Email deletion requests are processed within 30 days. We may contact you if we need additional information to verify the account before deletion.